Frequently asked questions
What is the service policy of SMAD Appliances?
All products come with four key services: free shipping, a 30-day free return and exchange policy, a 1-year warranty, and year-round after-sales support. For more detailed information, please refer to the following pages:Shipping Policy,Return & Refund Policy,Warranty Policy,Terms of Service, andPrivacy Policy.
Where do I find more information about product features?
You can explore the 【Description】and 【Specifications】 sections on the product page to view detailed information about the features and specifications. Additionally, you can download the corresponding product manual from the 【User Manual】section under 【Customer Care】for further details.
If you have any additional questions, feel free to contact us via inbox or email.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.